Refund Cancellations

Terms & Conditions: MyRMD Ltd 30-day money back guarantee

1. The MyRMD Ltd 30-day money back guarantee ('the Guarantee') applies to all contract types for the following web hosting and email hosting products; web hosting packages and Standard Email and Exchange 2013-6 email hosting products.

2. The Guarantee does not apply to any other MyRMD Ltd Services and in particular does not apply to; Dedicated Servers, Virtual Private Servers, Reseller accounts, Online Backup, Online Storage and Domain Names.

3. Any request for cancellation pursuant to the Guarantee,must be received in writing or by email to within 30 days of the initial order being placed.

4. In order to qualify for the Guarantee, any request for cancellation must include the following information; Full name of account holder, MyRMD Ltd account number, email address, telephone number and reason for cancellation.

5. The Guarantee does not include the refund of any additional costs including Domain name Registration Fees. Any refunds given will be minus the usual cost of the selected domain name extension.

6. Each customer can only use the Guarantee once and for one account only.

7. The Guarantee only applies to the Customer's initial purchase and no refunds will be given for any additional or optional Services added by the Customer including upgrades, downgrades or product transfers.

8. The Guarantee is not available where the Customer has breached any part of the MyRMD Ltd General Terms & Conditions or whose account has been suspended or terminated as a result of any such breach.

9. MyRMD Ltd reserves the right to change, amend or withdraw the Guarantee.